FAQs

Do I need an account to get a price?
No. Submit a quote request with your name and mobile number and we will call you back.

How quickly will you respond?
Our team aims to call you within 2 hours during working hours.

Is submitting a request the same as placing an order?
No. A request starts a conversation. An order exists only once we have confirmed quantity, rate and delivery with you.

Is there a minimum order?
It depends on the material and the delivery distance. Ask — small orders are often fine for collection.

Why are prices not shown on every product?
Construction material prices move constantly — cement and steel can change within the same week. A price printed today would mislead you tomorrow, so for most categories we quote current rates on request.

Are the prices in your catalogues current?
Treat them as indicative. Manufacturer catalogues and MRP lists go out of date, and MRP is the manufacturer's list price rather than ours. Confirm with us.

Is GST included?
Prices are exclusive of GST unless stated otherwise. GST is charged at the rate applicable on the invoice date.

Can I get a GST invoice?
Yes. Give us your business name and GSTIN at quotation stage so the invoice is correct for your input tax credit.

Where do you deliver?
Across Hyderabad, within HMDA limits. Full detail on the Shipping Policy page.

What does delivery cost?
It is quoted per order and stated on your quotation before you commit — never added afterwards.

Do you unload?
Tell us at quotation stage if you need unloading labour. A driver alone cannot unload 200 cement bags.

What if my lorry access is difficult?
Tell us beforehand so we send a suitable vehicle. Discovering it on the day costs everyone time.

Something arrived damaged. What now?
Note it on the delivery document before signing, photograph it, and tell us the same day. We replace or credit it. See Returns & Refunds.

Can I return cement I did not use?
Not once it has been unloaded at site — we cannot verify how it was stored, and damp cement is worthless. Order close to when you need it.

A product turned out to be defective.
That is handled under the manufacturer's warranty and we will help you pursue it. Keep the invoice and batch markings.

Why do you ask for my mobile number?
It is your login identity, and it is how we reach you about a quotation. We send a one-time code to confirm the number is yours.

Is OTP login working?
Not yet. TRAI registration for sending verification messages is being completed. Until then, call 84660 06633 and we will help you directly.

What do you do with my data?
Only what is needed to quote and deliver. We do not sell it. See the Privacy Policy.